Pengaruh Kualitas Jasa terhadap Loyalitas Pelanggan (Studi Kasus pada Penumpang Bus Damri Trayek Cibiru-Kebon Kalapa regular AC, Kota Bandung)

Fati Hati Listi Qomah, Fati (120 980 2090) (2014) Pengaruh Kualitas Jasa terhadap Loyalitas Pelanggan (Studi Kasus pada Penumpang Bus Damri Trayek Cibiru-Kebon Kalapa regular AC, Kota Bandung). Diploma thesis, UIN Sunan Gunung Djati Bandung.

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Abstract

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Item Type: Thesis (Diploma)
Uncontrolled Keywords: kualitas jasa, pelanggan
Subjects: General Management > Control and Quality Management
General Management > Market Research in Indonesia
Divisions: Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Manajemen
Depositing User: Users 11 not found.
Date Deposited: 22 Feb 2016 04:20
Last Modified: 13 May 2016 10:55
URI: http://digilib.uinsgd.ac.id/id/eprint/536

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