Nurafifah, Salma (2025) Pengaruh persepsi mengenai beban kerja dan dukungan sosial terhadap burnout pada konselor kesehatan mental di Kota Bandung. Sarjana thesis, UIN Sunan Gunung Djati Bandung.
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Abstract
Burnout is a condition of emotional exhaustion commonly experienced by counselors due to high workload and low social support. This study aims to determine the effect of perceived workload and social support on burnout among mental health counselors in Bandung City. The study used a correlational quantitative approach. A total of 204 counselors were selected through accidental sampling. The instruments used were the Maslach Burnout Inventory-Human Services Survey (MBI-HSS), NASA-Task Load Index (NASA-TLX), and the Social Provisions Scale (SPS). The analysis results showed that both of perceived workload and social support had a significant simultaneous and partial effect on burnout. Workload had a positive influence on burnout, while social support had a negative influence. These findings highlight the importance of workload management and the enhancement of social support to prevent burnout among counselors.
| Item Type: | Thesis (Sarjana) |
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| Uncontrolled Keywords: | beban kerja; dukungan sosial; burnout |
| Subjects: | Applied Psychology > Interpersonal Relations with Works Associates Applied Psychology > Counseling and Interviewing Applied Psychology > Industrial Psychology |
| Divisions: | Fakultas Psikologi > Program Studi Psikologi |
| Depositing User: | Salma Nurafifah |
| Date Deposited: | 22 Sep 2025 03:13 |
| Last Modified: | 22 Sep 2025 03:13 |
| URI: | https://digilib.uinsgd.ac.id/id/eprint/121433 |
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