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Items where Author is "Naufal, Difa Farhan"

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Thesis

Naufal, Difa Farhan (2022) Customer Relations Management (CRM) PT. Kereta Api Indonesia (Persero) : Studi deskriptif pada unit Customer Care Kantor 121 PT. Kereta Api Indonesia di masa pandemi. Sarjana thesis, UIN Sunan Gunung Djati Bandung.

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