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Items where Author is "Nugraha, Ibnu Arba"

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Thesis

Nugraha, Ibnu Arba (2020) Pengaruh pelayanan prima dan fasilitas terhadap kepuasan pasien : Studi kasus pada pengguna BPJS/JKN-KIS di Rumah Sakit Umum Daerah Kota Bandung. Diploma thesis, UIN Sunan Gunung Djati Bandung.

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