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Items where Author is "Yolanda, Rica"

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Thesis

Yolanda, Rica (2013) Hubungan kualitas pelayanan Customer Service dengan Kepuasan Nasabah: Studi Korelasional di PT. Bank Rakyat Indonesia (Persero) Tbk Cabang Sijunjung-Sumatera Barat. Diploma thesis, UIN Sunan Gunung Djati Bandung.

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