Penerapan etika bisnis Islam di Narapati Hotel Syariah Bandung

Permana, Aditya Putra (2021) Penerapan etika bisnis Islam di Narapati Hotel Syariah Bandung. Sarjana thesis, UIN Sunan Gunung Djati Bandung.

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Abstract

ENGLISH : Sharia hotels are part of halal tourism by applying Islamic business ethics in the world of economy and business, including product, service and management aspects. This study aims to determine the application of Islamic business ethics, namely aspects of monotheism, balance, freedom, responsibility and benevolence at Narapati Hotel Syaria Bandung, the benefits obtained when applying Islamic business ethics then the obstacles in the application of Islamic business ethics. The method used in this research is descriptive analysis with a qualitative approach. Researchers review directly, conduct field observations, to avoid fictitious data and direct interviews. The type of data used is primary data which is the main original data by interviewing management, employees and consumers, then secondary data includes supporting data or archives such as hotel soup, regulations and other supporting archives. The results of the study that Islamic business ethics is a basic rule based on the principle of morality. Aspects of products, services and management must be in accordance with sharia principles Al-Quran and Hadist. Most of the Sharia Narapati Hotel Bandung have implemented Islamic business ethics but it has not been fully stated, because in the provisions of the Fatwa DSN MUI 108 /DSN-MUI/X/2016 that sharia hotels are required to use Islamic financial services institutions, the practice is still in collaboration with conventional banks and then the provisions of the fatwa must obtain a halal certificate from the MUI. In addition, the hotel encountered obstacles in its implementation, namely the absence of a legal basis and or Islamic Business Ethics guideline with the revocation of the Ministry of Tourism and Creative Economy Regulation No. 2 of 2014 concerning Guidelines for the Implementation of Sharia Hotel Businesses. INDONESIA : Hotel syariah merupakan bagian dari pariwisata halal dengan menerapkan etika bisnis Islam dalam dunia ekonomi dan bisnis, mencakup pada aspek produk, pelayanan dan pengelolaan. Penelitian ini bertujuan untuk mengetahui penerapan etika bisnis islam yaitu aspek ketauhidan, keseimbangan, kebebasan, tanggung jawab serta kebajikan di Narapati Hotel Syariah Bandung, manfaat didapatkan ketika menerapkan etika bisnis islam kemudian kendala dalam penerapan etika bisnis islam. Metode menggunakan dalam penelitian ini adalah analisis deskriptif dengan pendekatan kualitatif. Peneliti meninjau secara langsung, melakukan pengamatan lapangan, untuk menghindari data fiktif serta wawancara secara langsung. Jenis data yang digunakan yaitu data primer yang merupakan data asli utama dengan metode wawancara manajemen, karyawan dan konsumen, kemudian data sekunder meliputi data atau arsip pendukung seperti sop hotel, peraturan dan arsip pendukung lainnya. Hasil penelitian bahwa etika bisnis Islam merupakan suatu aturan dasar yang berdasarkan pada prinsip moralitas. Aspek produk, pelayanan dan pengelolaan harus sesuai dengan prinsip syariah yaitu Al-Quran dan hadist. Narapati Syariah Hotel Bandung sebagian besar telah menerapkan etika bisnis islam namun belum dikatakan sepenuhnya, sebab dalam ketentuan Fatwa DSN MUI 108/DSN-MUI/X/2016 bahwa hotel syariah wajib menggunakan lembaga jasa keuangan syariah, praktiknya masih bekerjasama dengan bank konvensional kemudian ketentuan fatwa wajib mendapatkan sertifikat halal dari MUI. Serta Hotel tersebut dalam penerapan mengalami kendala yaitu tidak adanya dasar hukum dan atau pedoman Etika Bisnis Islam dengan dicabutnya Peraturan Kementerian Pariwisata dan Ekonomi Kreatif No.2 Tahun 2014 tentang Pedoman Penyelenggaraan Usaha Hotel Syariah.

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